Peter Cleuskens
Support Worker
Billing
Keep track of your invoices below.
Learn more about how invoices work
How do I invoice my client?
Ensure you have an active agreement with your client.
When you finish a session, add your support hours. If your client is government funded, submit your support hours before midnight on Monday to be invoiced on Wednesday the same week.
Your client will approve or reject your support hours within 24 hours.
If approved, we’ll generate an invoice and send it to your client’s funding source.
Once we receive it, you can expect to be paid within 1–2 business days. Payment times depend on the funding source and can vary.
When will my invoice be paid?
If your client is government funded, we’ll invoice your client or their funding organisation every Wednesday. Payment time depends on the funding organisation and can vary.
Some clients choose other billing methods. Payment depends on the billing method. We’ll either charge them on the same day or the next Wednesday or Friday. You can expect to be paid within 2–5 business days.
Want to be paid sooner?
Express Pay. guarantees your invoice is paid within 3 business days from request approval. A 1.5% fee is applied if you use this payment option.
| Date | Invoice | Client | Collection | Payment | Net total | View |
|---|
Keep track of your incoming payments below.
You have no transactions yet.
Indicative superannuation calculator
Choose a date range and we’ll calculate the amount of super you could contribute.
How is super calculated?Business Net Income Summary
To assist you in preparing your tax return each financial year, Mable provides a summary of the net business income paid to you by your clients.
The net income statement factors in the support worker platform fee and will show the business income generated directly from your clients, less the support worker platform fee.
The summary is usually available for download by mid July.
Please consult with your Tax officer for support on completing your tax return.
Your transactions will be displayed here.
Export your support hours in CSV format:
Please note the report will not include sessions that have not yet been paid to you.
Important Notice: While we verify certain key information (police checks, key qualifications, references) during the on-boarding of each Support Worker, Support Worker’s represent other information about themselves to customers via their profiles that we do not independently verify. In exercising your choice of Support Worker(s) and booking them directly, we recommend that you check their credentials and original documents when you first meet them and provide ongoing supervision. We recommend that Support Workers take a file of their key documents with them to their first meeting.